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It is a very expensive paperweight. Even though some product descriptions offer this for the blackberry 8330, it is NOT compatible. Also, the new company and return policy was laughable, they were unclear as to how or when my credit card would even be credited for the buy. If you go to the website and update, you find the company went out of business, and the new company no longer intends to update this product, so from 8330 curve models and up (i.e. storm) this product is totally NO GOOD. They could also not confirm either way if I would incur a "restocking" fee. I don't recommend buying this as it is an obsolete item, with ZERO customer support.
I just purchased a Blackberry Storm and had no idea what operating system it used. It is only for older models. I should have done my research as this product was discontinued several years ago. There is no support for it and the company who made it, iGO, has nobody on staff to provide any help nor have they developed any updated software.Don't do as I did, and think that this will work with any Blackberry product. I just threw away my money as it was my fault. When I revisited the product description, I see now that it is not for recent Blackberries.David Berg
Silly me, I didn't research the manufacturer's background, so lesson learned.That being said, allow me to explain. His froze too. Yes, you heard me correctly. You simply can't find anything online. I sure wish I could rate this0 stars. This product is dated and probably a precursorto other current keyboards like it, the Freedom keyboard, for example. Not to consider it a lost cause, I initialized pairingwith my stepdad's blackberry curve 8830.
If not, you'd be better off fushing your money downthe toilet, as I have. DO NOT BUY THIS PRODUCT FOR THE BLACKBERRY STORM.It simply won't work. So I leave you with this:If you still use an out-dated piece of technology like prehistoric Palm Pilots,this product is for you. Therein lies the issue.The company, Think outside, no longer supports this product or even lists softwarefor integration and installation. Period.What's more, after using the installation disk included with the keyboard,I found my blackberry Storm will freeze and require a hard boot restart toregain functionality. Currently, I'm awaiting the delivery of the Freedom keyboard.Let's just hope that isn't a complete failure as well. I definately would have.
I still have not recieved this item. From there it just drops out of sight. Could you please assist me in tracking this item down. I have been in contact with the postal service and they say it was shipped to the wrong address then forwarded but to the wrong address again. Can't be found.
Looks like it would be great to use, unfortunately the tech in my company's IT department couldn't get it to work with the Enterprise server.
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